Founders Doing Sales: A Survival Guide
Building a startup means selling before you’re ready. No polished deck, no sales team, no playbooks. Just you, your product, and a thousand rejections. Here’s the survival guide I wish I had when I started.
1. Treat Sales as Discovery, Not Performance
You’re not trying to “close.” You’re trying to learn. Early customers will poke holes, challenge your assumptions, and teach you more than any advisor. Your script isn’t: “Buy my product.” It’s: “What’s the biggest headache in your workflow right now?”
Play: In every early call, aim for 80% listening, 20% pitching. Write down their exact words. Those words become your landing page copy.
2. Follow-Up Like Your Life Depends On It
Founders lose more deals to silence than to “no.” Your job is persistence without being annoying.
Play: Adopt the 3-3-3 Rule
- 3 days after the meeting → short check-in.
- 3 weeks later → new value (customer story, product update).
- 3 months later → re-open if they ghosted.
Automate reminders. Never trust memory.
3. Kill the Deck, Show the Product
People don’t buy vision slides. They buy momentum. A messy demo where you show how your product actually works beats the fanciest pitch deck.
Play: Start calls with: “Can I show you in 60 seconds how this saves you time?” Then jump right in.
4. Don’t Price Cheap Out of Fear
Most founders underprice because they crave the “yes.” But cheap customers churn faster and demand more support. Early price = signal of confidence.
Play: Anchor higher than you’re comfortable. $200 a month unlimited seats is less scary when you show it saves one rep 10 hours a week.
5. Document Every Objection
The same objections will come up again and again: price, switching costs, integrations. Treat objections as features for your roadmap and ammo for your next call.
Play: Create a shared doc:
- Objection
- Why they said it
- How we counter it
- What product change could kill it forever
6. Protect Your Energy
Founder-led sales is a grind. You’ll hear “no” 95% of the time. Burnout is real.
Play:
- Batch calls in the morning.
- Block time in the afternoon to build.
- Write down one win every day, even if it’s tiny. Momentum is mental.
7. Transition Before It Breaks
You can sell the first 10–20 customers yourself. But if you’re still the only closer at 50, you’re slowing growth.
Play: Document your sales flow now. That Google Doc becomes your first AE’s training manual.
Closing
Founder sales isn’t about charisma. It’s about curiosity, persistence, and discipline. The reps who follow you later will have tools and playbooks. You don’t. That’s why this phase is called survival.
The good news? Every rejection is progress, every deal closed is proof, and every founder who survives this stage has the scars that make them unshakable.